Privacy Policy

At SRV Social, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, store, and share your information when you use our platform and services.

Information We Collect

• Information You Provide
  • Account Details: Name, email address, phone number, company name, and payment details when you sign up or purchase a subscription.
  • Content Data: Posts, images, and other content uploaded to manage your social media accounts.
• Automatically Collected Information
  • Usage Data: Information about how you interact with the platform, such as login times, features accessed, and performance analytics.
  • Device Information: Data such as IP address, browser type, operating system, and device identifiers.
• Third-Party Integrations
  • Information from connected social media accounts (e.g., profile data, audience insights, and activity logs) as authorized by you.

How We Use Your Information

Users must be at least 18 years old or the age of majority in their jurisdiction. By creating an account, you confirm that all information provided is accurate and current.

Services Provided

We use your information to:

• Provide and enhance the SRV Social platform.
• Facilitate scheduling and publishing of social media content.
• Generate reports and analytics for your social media performance.
• Communicate with you about updates, promotions, and support inquiries.
• Ensure compliance with legal obligations and prevent fraudulent or unauthorized activities.

How We Share Your Information

• With Third Parties

  We may share your information with:

  • Social Media Platforms: To post and manage content as directed by you.
  • Payment Processors: To handle subscription payments securely.
  • Service Providers: For hosting, analytics, and other operational needs.
• Legal Requirements
  • We may disclose your information if required to do so by law or in response to valid legal requests.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. While we strive to ensure the safety of your data, no method of transmission or storage is completely secure.

Your Choices and Rights

• Access and Control
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information.
  • Deletion: You can request the deletion of your account and associated data, subject to legal and operational requirements.
• Communication Preferences
  • You can opt out of marketing communications by following the unsubscribe link in our emails.

Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. Data related to inactive accounts may be deleted after a specific period, as outlined in our data retention policy.

International Data Transfers

If you are accessing SRV Social from outside, your information may be transferred to and processed in countries where data protection laws differ from your own.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or through the platform.

Children’s Personal Information

SRV Social’s products and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 for our own purposes. If we become aware that a child under 16 has provided personal information to us, we will take immediate steps to delete such data.

If you believe that a child under 16 has submitted personal information to SRV Social, please contact us, and we will promptly remove the information.

However, our platform allows users to collect and process data that may include information about children. If you handle children’s personal information, you acknowledge and agree that you are solely responsible for complying with applicable laws and regulations governing the protection of such data.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: Email: [email protected]