Survey

Gather feedback drive
Change with SRV Social Surveys.

The Survey feature of SRV Social empowers businesses to gather valuable insights directly from their audience through customizable surveys. This tool helps you understand customer preferences, evaluate satisfaction, and make informed decisions to improve products, services, and marketing strategies.

Customizable Surveys

• Design surveys with a variety of question types (multiple choice, rating scales, open-ended questions, etc.).
• Tailor surveys to collect the most relevant information from your target audience.

Targeted Audience

• Distribute surveys to specific segments of your audience based on demographics, behavior, or engagement.
• Ensure that the right people are providing feedback for accurate, actionable insights.

Real-Time Results

• Monitor survey responses in real time, allowing you to quickly gauge customer opinions.
• Analyze trends and patterns as they emerge to make swift adjustments.

Multichannel Distribution

• Share surveys across various social media platforms, email lists, or directly on your website.
• Maximize reach and participation to gather diverse feedback.

Engagement and Incentives

• Offer incentives, such as discounts or giveaways, to encourage participation and increase response rates.
• Use surveys as an opportunity to engage with your audience and show you value their input.

Data Analysis and Reporting

• Automatically analyze survey data and generate reports for easy interpretation.
• Use built-in analytics to measure satisfaction, identify trends, and make data-driven decisions.

Improvement Tracking

• Track feedback over time to measure the effectiveness of changes or improvements based on survey results.
• Continuously improve products, services, or campaigns with direct input from your customers.

Anonymity and Privacy

• Ensure survey responses are anonymous, encouraging honest and candid feedback.
• Protect customer privacy while gathering valuable insights.

The Survey feature in SRV Social offers a simple yet powerful way to collect direct feedback from your audience, enabling businesses to stay customer-focused, improve offerings, and make informed decisions that drive growth.